Quvionix offers lighting products, including chandeliers, pendant lights, wall lights, and related lighting products for customers across the United States.

We currently ship within the United States and offer free standard shipping on orders.

Orders require 2–4 business days for handling, followed by an estimated 9–15 business days in transit. The total estimated delivery timeframe is 11–19 business days.

Our business days are Monday–Friday, and our Order Cut-Off Time is 4:00 PM (GMT-5).

After your order has shipped, we will send tracking information to you by email with a tracking link so you can follow your shipment.

Quvionix accepts:

• Shop Pay
• Apple Pay
• Google Pay
• PayPal Wallet
• Visa
• Mastercard
• American Express
• Diners Club
• Discover

All transactions are conducted in USD.

You may submit a return request within 30 days of delivery. Contact us first at info@quvionix.com so we can review your request and provide the applicable return instructions if approved.

Return shipping is free for approved returns and exchanges, and there is no restocking fee.

Learn more: Return & Refund Policy

Once an approved returned item is received, it is inspected within 1–3 business days. After inspection and approval, your refund will be processed within 10 business days to your original payment method.

Exchanges are available for eligible products. Contact us to request an exchange and receive the applicable instructions.

Order cancellation is available before shipment. If you want to cancel an order, contact us as soon as possible at info@quvionix.com.

Please do not send a product back before receiving approval and return instructions.

Quvionix's Operating Address is not automatically a return destination. The applicable return destination or instructions will be provided as part of the approved return process.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

For product questions, order assistance, shipping inquiries, returns, exchanges, or other store-related questions, contact us by email. We aim to respond within 48 business hours.

Store Name: Quvionix
Operating Address: 99 Montgomery St, Middletown, NY 10940, United States
Contact Email: info@quvionix.com
Operating Hours: 9:00 AM–6:00 PM (GMT-5)

Learn more: Contact Us