Billing Terms & Conditions

These Billing Terms & Conditions explain the payment methods, transaction currency, and billing information that apply when purchasing lighting products from Quvionix.

Please review your order details, billing information, and the payment options shown at checkout before completing your purchase.

Accepted Payment Methods

Quvionix accepts the following payment methods:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal Wallet
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Available payment options are presented during checkout.

Transaction Currency

All Quvionix prices and transactions are conducted in USD.

Please review your order and billing information carefully before submitting your purchase to make sure the information you provide is accurate.

Shipping Information

Quvionix ships within the United States and provides free standard shipping.

Our standard shipping terms are:

  • Order Cut-Off Time: 5:00 PM (GMT-5)
  • Handling Time: 2 - 6 business days
  • Transit Time: 8 - 11 business days
  • Estimated Delivery: 10 - 17 business days
  • Business Days: Monday–Friday

After shipment, tracking information is sent by email with a tracking link.

Delivery times are estimates rather than guaranteed arrival dates.

For complete details, please refer to the Shipping Policy available on the Quvionix website.

Returns, Refunds, Exchanges, and Cancellations

Return requests may be submitted within 30 days of delivery.

After an approved returned item is received, it will be inspected within 1–3 business days. Following inspection and approval, the refund will be processed within 10 business days to the original payment method.

Exchanges are available for eligible products.

Return shipping is free for approved returns and exchanges, and Quvionix charges no restocking fee.

Order cancellation is available before shipment.

For complete requirements and return instructions, please refer to the Return & Refund Policy available on the Quvionix website.

Do not send a return before requesting approval and receiving the applicable return instructions.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

Questions About Billing or Payment

For questions about payment methods, billing information, or an order, contact Quvionix at info@quvionix.com.

We respond within 48 business hours.

Contact & Business Information

Store Name: Quvionix
Operating Address: 99 Montgomery St, Middletown, NY 10940, United States
Contact Email: info@quvionix.com
Operating Hours: 10:00 AM–6:00 PM (GMT-5)

The address above is Quvionix’s Operating Address and is provided for business identification and transparency. It is not designated as a Return Address.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.